Our custom furniture design process is personalized and straightforward. Begin by scheduling a consultation with our experienced designers to discuss your ideas, preferences, and requirements. We'll then present a detailed design proposal for your approval before proceeding to production.

You have the freedom to choose from a diverse range of high-quality materials, including various woods, metals, and upholstery options. Our aim is to ensure your custom piece not only looks stunning but also fits seamlessly into your lifestyle.

For made-to-order items from our website collection, expect a turnaround time of approximately 3 weeks. Bespoke furniture timelines typically range from 3 to 4 weeks, accounting for design phases and production.

We offer design assistance tailored to your furniture needs. Schedule a consultation with our team member who can guide you through the process.

We offer a measurement package for AED 300, where our team visits your home to assess and recommend suitable sizes for your custom furniture.

While we do not provide 3D renderings, we offer detailed shop drawings for custom furniture, including dimensions and an overall view of each piece.

At Hej House, we specialize in crafting custom furniture that reflects your unique style and preferences. Unlike mass-produced options, our approach involves close collaboration with clients to create pieces tailored to their individual needs and tastes.

Enjoy complimentary delivery within Dubai; a nominal fee applies for other Emirates. All items are unpacked and installed upon delivery across all Emirates.

Due to the custom nature of our products, we do not offer exchanges or refunds. Defective or damaged items are addressed promptly with immediate resolutions.

Customers must be present at the agreed time of delivery and allow access to the driver.

Unfortunately we are unable to offer a warehouse pickup or showroom collection.

Items from our website require full payment at checkout and are delivered within the specified timeframe. For bespoke orders, an 80% down payment via bank transfer confirms your order, with the remaining 20% due before delivery.

We understand preferences may evolve. While we strive to accommodate changes after design approval, adjustments may impact production timelines and incur additional costs. Clear communication during the initial design phase minimizes the need for later modifications.

For all enquiries please contact:
enquiries@hej-house.com
0506038520

Explore our showroom Monday to Saturday from 10AM to 6PM. For detailed discussions, kindly schedule an appointment with our team.