Terms of Service

Terms of Service

Welcome to Hej House, your premier destination for quality furniture and home decor in Dubai, UAE! These Terms of Service ("Terms") govern your use of the Hej House website and services (collectively, the "Service"), provided by Hej House LLC ("Hej House," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

1. Description of Service

Hej House offers an online platform for browsing, selecting, and purchasing furniture and home decor items ("Products"). Our Service includes product descriptions, pricing, ordering, and delivery arrangements within the UAE.

2. User Responsibilities

You agree to:

• Provide accurate and complete information when using our Service.
• Respect the intellectual property rights of Hej House and third parties.
• Use the Service for lawful purposes only under UAE laws and regulations.

You must not:

• Use the Service in any way that could damage, disable, overburden, or impair our servers or networks.
• Attempt to gain unauthorized access to any part of the Service.

3. Ordering and Purchasing

When you place an order through Hej House, you agree to provide accurate and up-to-date payment information. We reserve the right to refuse or cancel any order at our discretion. Prices for Products are displayed in UAE Dirhams (AED) and are subject to change without notice, and we are not responsible for errors in pricing or product descriptions.

4. Shipping and Delivery

Shipping and delivery terms are outlined in our Shipping Policy. We aim to fulfill orders promptly, but delivery times may vary depending on your location within the UAE and product availability.

5. Returns and Refunds

Our Returns and Refunds Policy governs the process for returning Products and receiving refunds within the UAE. Please review this policy carefully before making a purchase.

6. User Accounts

To access certain features of the Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Hej House reserves the right to suspend or terminate your account if we suspect any unauthorized use or breach of these Terms.

7. Intellectual Property

All content included on the Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Hej House or its suppliers and protected by UAE and international copyright laws.

8. Limitation of Liability

To the fullest extent permitted by UAE law, Hej House shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of the Service; (b) any unauthorized access to or use of our servers or any personal or financial information stored therein; (c) any interruption or cessation of transmission to or from the Service; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Service.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute arising out of or in connection with these Terms shall be resolved exclusively by the courts of Dubai, UAE.

10. Changes to Terms

Hej House reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

Contact Us

If you have any questions about these Terms, please contact us at enquiries@hej-house.com.