Privacy Policy

Hej House LLC ("Hej House," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website and use our services.

Information We Collect

We may collect the following types of personal information from you:

Personal Identification Information: Name, email address, phone number, and shipping address.
Payment Information: Credit card details or other payment information required to process payments for purchases.
Account Information: Username, password, and other account registration details.
Communications: Correspondence between you and Hej House, including emails, chat messages, and customer service inquiries.
Usage Data: Information about your interactions with our website, such as IP address, browser type, referring/exit pages, and pages visited.

Use of Information

We use the information we collect for the following purposes:

To provide and maintain our services, including processing orders, delivering products, and managing customer accounts.
To communicate with you, including responding to your inquiries, providing customer support, and sending transactional emails.
To improve our website and services, including analyzing usage trends and preferences, and optimizing user experience.
To protect the security and integrity of our website, detect and prevent fraud or unauthorized access, and comply with legal obligations.

Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

Service Providers: To third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or providing other services on our behalf.
Legal Compliance: To comply with applicable laws, regulations, legal processes, or government requests.
Business Transfers: If Hej House is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You may also object to the processing of your personal information or request the restriction of its processing in certain circumstances. To exercise these rights, please contact us using the contact information provided below.

Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hej House LLC
Dubai, UAE
enquiries@hej-house.com